Frequently Asked Questions
We resolve all your doubts regarding orders, shipments, and products with transparency and trust.
How is my order processed?
We process your orders quickly. After confirmation, we begin the shipping curation and guarantee a delivery time of 3 to 5 business days for Brazil at Easy Picks Store.
What is the delivery time?
Our shipments are carried out by partner carriers with full tracking. The average period is 3 to 5 business days, with delivery throughout the entire national territory.
Do you offer returns?
At Easy Picks Store we offer an exchange policy with a 14-day warranty. If the item does not meet your expectations, contact us for a fast and frictionless solution.
How does tracking work?
As soon as your order is shipped, you will receive a direct tracking link by email. We can monitor the status in real time and report any delays that might occur.
Logistics
National and international deliveries with real-time tracking for total transparency.
Exchanges
Simple and efficient exchange process. Contact us to request an exchange or return with total ease.
Timing
Fast deliveries throughout Brazil and Latin America, ensuring you receive your premium gadget with maximum comfort.
Warranty
1-year warranty on all selected products for your complete peace of mind and confidence.